Help Center

Download the app or open Lorelai in your browser, then tap Sign Up. You can register with your email or phone number. Complete the short onboarding to set your preferences and build your profile.

Go to Profile (tap your avatar or the profile tab), then tap Edit. You can update your photos, bio, interests, and questionnaire answers. A complete profile helps you get better matches.

Open Settings → Account. There you can change your password and view or update your email and phone number.

Discover shows you profiles based on your preferences. Swipe or use the actions to like or pass. You can send a like to show interest or send a chat request to start a conversation before matching.

When you and another person both like each other (or when they accept your chat request), you become a match. You can then message each other and invite each other to game dates and events.

Open Discover and go to the Requests tab (or the requests area). There you can see incoming likes and chat requests and accept or decline them.

Open Messages from the bottom navigation. Select a conversation or start a new one with a match. You can send text messages and use voice messages. Only matches can message each other unless your privacy settings allow others to contact you.

From a match's profile or your messages, you can start a video or audio call. The other person must accept the call. You can use calls during a Game Dating session too. If someone doesn't accept calls, check your Privacy & Safety settings for "Who can call you."

You can only message and call people you've matched with, unless their (or your) privacy settings allow broader contact. If they've set "Who can contact you" or "Who can call you" to Matches only, you must be a match first.

Game Dating is a one-on-one video date with trivia and AI-generated questions. Pop the Balloon is a group game where you choose who stays. You can create events, invite matches or others (depending on privacy settings), and join from the Session or Events area.

Matches or others can invite you from their event or session. You'll get a notification. Open it to view the event and join. You can control who can send you game invitations in Settings → Privacy & Safety → Who can send you game invitations.

Go to your Profile and open the Events or Invites section, or use the Session/Events entry in the app. There you can see events you've created, ones you're invited to, and start or join sessions.

Go to Settings → Privacy & Safety. You can set profile visibility (who sees your profile), who can contact you (messages), who can call you, who can send you chat requests, and who can send you game invitations. Choose Everyone, Matches only, or No one for each.

Your exact location is never shared with other users. Only approximate distance or region may be used for discovery, as described in our Privacy Policy and in the safety note in Privacy & Safety settings.

From their profile or from a conversation, use the menu (⋯) and choose Report or Block. Reported content is reviewed according to our Community Guidelines. Blocked users cannot see your profile, message you, or invite you.

Premium gives you extra features such as more visibility in Discover, advanced filters, and other perks. You can subscribe monthly or yearly from Settings → Premium. Payment is secure and handled by Stripe.

Go to Settings → Premium. There you can view your plan, update payment method, or cancel. Cancellation takes effect at the end of your billing period; you keep access until then.